Why do some of my payment methods have a warning symbol next to them?

While using certain payment methods on SellSN, you might notice a small yellow warning symbol appear next to one of them, as shown below.



Clicking on the symbol will display this warning message:



So, what does it mean?

In short, your payment method settings or account are not currently usable on SellSN (or potentially any platform). There are different reasons for this, depending on the payment method. Some payment methods may not show this warning due to the way they are managed by SellSN, or because we can't detect that the account is unusable.

Payment method	Possible reasons
Stripe	Invalid or expired publishable/secret keys, or the account has charges disabled due to limitations imposed by Stripe.
SumUp	Invalid or expired publishable/secret keys, or the account has been restricted by SumUp.
Tazapay	Invalid or expired publishable/secret keys, or the account is limited by Tazapay.
Cryptocurrency	Your accepted cryptocurrencies are not configured. You need to set this up before processing cryptocurrency payments.
Cash App	The current store that is selected is not using USD as it's preferred currency, Cash App only allows USD as the preferred currency at this time

Updated on: 07/10/2024